Our Privacy Policy

For how long is your personal data retained by us?

We keep your information for the time necessary for the purposes for which it is processed. The length of time for which we retain information depends on the purposes for which we collected and use it and your choices, after which time we may delete and/or aggregate it. We may also retain and use this information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

How do we secure your data?

We do our best to keep your Personal Data safe. We use safe protocols for communication and transferring data (such as HTTPS). We use anonymisation and pseudonymisation where suitable. We monitor our systems for possible vulnerabilities and attacks.

Although we try our best, we cannot guarantee the security of information. However, we promise to notify suitable authorities of data breaches. We will also notify you if there is a threat to your rights or interests. We will do everything that we reasonably can to prevent security breaches and to assist authorities, should any breaches occur.

What are your rights under data protection laws?

We strive to give you the same data rights as all users, regardless of location. That’s why we comply with the strictest data privacy and security laws. You have the following rights:

• Right to information – you have the right to know whether your Personal Data is being processed; what data is gathered, from where it is obtained and why and by whom it is processed.
• Right to access – you have the right to access the data collected from/about you. This includes your right to request and obtain a copy of your Personal Data gathered.
• Right to rectification – you have the right to request rectification or erasure of your Personal Data that is inaccurate or incomplete.
• Right to erasure – in certain circumstances you can request for your Personal Data to be erased from our records.
• Right to restrict processing – where certain conditions apply, you have the right to restrict the Processing of your Personal Data.
• Right to object to processing – in certain cases, you have the right to object to Processing of your Personal Data, for example in the case of direct marketing.
• Right to object to automated Processing – you have the right to object to automated Processing, including profiling; and not to be subject to a decision based solely on automated Processing. You may exercise this whenever there is an outcome of the profiling that produces legal effects concerning or significantly affecting you.
• Right to data portability – you have the right to obtain your Personal Data in a machine-readable format or if it is feasible, as a direct transfer from one Processor to another.
• Right to lodge a complaint – in the event that we refuse your request under the Rights of Access, we will provide you with a reason as to why. If you are not satisfied with the way your request has been handled, please contact us.
• Right for the help of supervisory authority – you have the right for the help of a supervisory authority and the right for other legal remedies, such as claiming damages.
• Right to withdraw consent – you have the right to withdraw any given consent for Processing of your Personal Data.

How and when can I withdraw my data?

Commercial Emails

You may choose to opt-out of receiving a newsletter from us by following the instructions contained in any of the newsletters we send. Please allow up to 15 business days from when the request is received to complete the removal. You may update your account preferences at any time.

Cookies and Tracking

You can disable Cookies at any time by adjusting your browser settings. Browsers are different, so refer to instructions related to your browser to learn about Cookie-related and other privacy and security settings that may be available. You can also, directly through Our Cookies preference tool located on the left side of the website.

Privacy Policy Consent

You may withdraw the consent to this Privacy Policy by contacting us at any time. If you wish to withdraw your consent to this Privacy Policy or your data, please email privacy@halodental.com.